On the last Monday of September, I saw the same build vs buy decision from both sides of the table, a few hours apart. In the morning, one of our customers called to say they would end a service we run for them. From January, a team elsewhere in their group would have spare capacity,…
For my last coaching session, I brought a list of questions about our team setup. One product manager wants to move to our managed service, so who takes over the areas that become free? My coach listened and then said that all of it was tactics and that the business strategy behind it was missing:…
As implementation gets faster and cheaper, the bottleneck in product development can shift toward product management and design. Engineers can turn an idea into working software while the team is still figuring out which problem matters, how people will use the solution, and whether anyone will pay for it. Product and Design Are Getting Faster…