On the last Monday of September, I saw the same build vs buy decision from both sides of the table, a few hours apart. In the morning, one of our customers called to say they would end a service we run for them. From January, a team elsewhere in their group would have spare capacity,…
For my last coaching session, I brought a list of questions about our team setup. One product manager wants to move to our managed service, so who takes over the areas that become free? My coach listened and then said that all of it was tactics and that the business strategy behind it was missing:…
Over the past 12-18 months, we have established the initial structures for a middle management level within our company. The reason for this was that the number of employees had increased significantly from just under 10 to over 30, which would have resulted in a management depth of around 15 people with only two founders.…