Tag: Onboarding
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For the past two years, the loudest debates inside our company have used the same vocabulary: scale, productivity, AI. Every quarter delivered a fresh version of the same conversation. How do we scale sales? How do we make customer success more productive? Which AI tool takes which workload off whose desk? The vocabulary came from…
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When newcomers join the team, there are often significant differences in how quickly and how well they perform their assigned tasks. Basically, I have identified the following types, which I would like to link to learning curves: In the following, I would like to outline the possible reasons for the increasing returns pattern and what…