Beyond Features

Tag: Evidence-Based Decisions

  • We trusted our anecdotes until we had to count

    We trusted our anecdotes until we had to count

    For a long time, I could have told you good stories about the quality of our software. We talk to customers before we build, reviews catch problems early, and critical bugs get fixed fast. What I could not have shown you were software quality metrics that backed any of this up. That changed when our…

  • When Building Gets Faster Than Learning

    When Building Gets Faster Than Learning

    As implementation gets faster and cheaper, the bottleneck in product development can shift toward product management and design. Engineers can turn an idea into working software while the team is still figuring out which problem matters, how people will use the solution, and whether anyone will pay for it. Product and Design Are Getting Faster…